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Shipping & Returns
Formax Cut-True 31H Hydraulic Guillotine Cutter
The Formax Cut-True 31H Hydraulic Guillotine Paper Cutter features a hydraulic blade and clamp drive for true two-shift operation, and rugged heavy-duty construction for precision cutting of paper stacks up to 28” wide and up to 4” high. User-friendly features include a color touchscreen control panel, automatically-adjusting back gauge, an internal light to illuminate the cutting area, and the capacity to program up to 100 jobs/100 cuts.
Operation is simple using the color touchscreen for programming and selecting jobs. The foot-pedal pre-clamp and bright LED Cutting Line work together allowing operators to see exactly where the blade will cut and to make fine adjustments. Electronically-controlled two-hand operation engages the hardened steel blade for crisp, accurate cuts, every time. Cutting accuracy is 0.1mm on maximum paper stacks.
The Cut-True 31H features an anti-friction ball deck with air-assist and extra-large side tables, making it easier for operators to maneuver large paper stock. The hydraulic clamp pressure is easily adjusted using the pressure gauge knob, to provide the best clamp possible for different paper weights and stack heights. A removable false clamp is included to minimize the risk of marking sensitive paper stock or perfect bound books. It can be easily removed to decrease the minimum cut length to 1.18”, and stored within the machine when not in use.
Standard safety features include dual-button operation and an infrared safety curtain which immediately stops operation if the light plane is interrupted. The Cut-True 31H also includes a lock with key, blade lock, automatic blade return from any position, a blade change safety tool, and a wooden paper push for safe alignment.
The Cut-True 31H is ideal for transforming large sheets into brochures, invitations, business cards, and more, with crisp, accurate cuts, and is a welcome addition to digital print shops and in-plant finishing operations.
Handling Time: Most Products Ship within 1-2 Business Days: Shipping Time: Please allow 1-5 Days for Delivery.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please contact us and send photos to firstname.lastname@example.org. We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS, REFUNDS, RETURNS
Generally, the items we carry can be returned within 30 days of receipt in like-new condition.**
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Buyer pays return shipping.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
However, it is up to the customer to REFUSE ANY DAMAGED FREIGHT shipments. If customer accepts damaged freight, a product claim may not be possible.
Free cancellation is available for orders which haven't been shipped.
Products must be returned in like-new condition up to 30 days after delivery.
A 0-25% restocking fee may apply.
Please contact us regarding specific restocking fees for certain units.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within one month of your purchase date please let us know and we credit back the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges